Acceptance of Terms

Your use of the World Speak website and services indicates your acceptance of these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific services. We reserve the right to update these terms at any time without notice. Your continued use of our services constitutes acceptance of any modifications.

Definitions

“User” refers to any individual or entity using World Speak services.

“Services” refers to the interpretation and translation services provided by World Speak.

“Client” refers to the individual or entity engaging World Speak for services.

Interpretation Services

Legal/Medical/Community Interpretation

All assignments require a 24-hour notice of cancellation or change (excluding holidays and weekends). If an assignment is canceled or changed with less than 24-hours notice, the minimum fee will be billed. This fee will vary depending on the location, language, and length of the assignment.

Simultaneous/Conference Interpretation

All simultaneous conference interpretation assignments are subject to the contractual terms and conditions agreed to in the originating contract and signed by both parties.

Sign Language Interpretation

All Sign Language assignments require a 48-hour notice of cancellation or change (excluding holidays and weekends). If an assignment is canceled or changed with less than 48-hours notice, the minimum fee will be billed. This fee will vary depending on the location, sign language dialect, and length of the assignment.

All Sign Language interpreters require a partner if the assignment is expected to last 2 hours or more.

Translation Services

Once a translation project is started, any work completed will be billed at the agreed-upon per word fee, regardless of the cancellation time.

Copyright Notice and Translation Disclaimer

The copyright of any translation provided by World Speak is not released until full payment is received. Unauthorized use of copyrighted materials will result in liability if the invoice is not paid within 60 days. The translation represents the translator’s best effort and is provided without any warranty, express or implied. Neither World Speak nor the translator warrants that the translation is error-free. In no event shall World Speak or the translator be liable for any direct, indirect, or consequential damages arising out of the use of or inability to use the translation.

User Obligations

By using our services, you agree not to:

Violate any applicable law or regulation.

Access, tamper with, or use nonpublic areas of our website or systems. Unauthorized access may result in prosecution.

Use any automated system or software to extract data from our website (“data scraping”) for any purpose.

Frame or link to our website without our written permission.

Third-Party Content and Links

World Speak may provide links to third-party websites. We are not responsible for the content, accuracy, or reliability of any information on these sites. The inclusion of a link does not imply endorsement by World Speak.

Intellectual Property

All content on our website, including text, graphics, logos, and software, is owned by or licensed to World Speak and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Disclaimer of Warranties

World Speak endeavors to provide accurate and reliable information, but does not warrant or make any representations regarding the accuracy, reliability, or use of the information on our website. Your use of the website is at your own risk. The website and its content are provided “as is” and “as available” without any express, implied, or statutory warranty of any kind.

Limitation of Liability

In no event shall World Speak be liable for any indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of our website, services, or products.

Indemnification

You agree to indemnify and hold harmless World Speak, its employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of our services or breach of these Terms of Service.

Termination

World Speak may terminate your access to our services at any time, with or without cause, effective immediately.

Modifications to Terms and Prices

World Speak reserves the right to change these terms and conditions, as well as prices for services, at any time. Changes will be effective immediately upon posting on our website or by email notification.

Force Majeure

World Speak shall not be liable for any delay or failure to perform due to circumstances beyond our control, including acts of God, war, computer or telecommunications failures, or other emergencies.

Governing Law

These terms are governed by and construed in accordance with the laws of the jurisdiction in which World Speak operates. Any disputes arising from these terms or your use of our services will be resolved in the courts of this jurisdiction.

Notices

World Speak will provide any necessary notices by posting them on our website. You authorize us to send notices via electronic mail as well, if we decide to do so. You agree to check our website for notices and understand that you will be considered to have received a notice when it is made available to you by posting on the website.

Disputes

Any dispute or claim relating in any way to your use of our services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court and must follow these Terms of Service as a court would.

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to us. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

Applicable Law

By using our services, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state in which World Speak operates, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and World Speak.

General Provisions

You agree that World Speak and its licensors may make improvements and/or changes in the services or content described on our website at any time without notice. You are responsible for compliance with applicable local laws. If any provision of these Terms of Service is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of World Speak